Skip to main content

Support Center

Find manuals, watch tutorials, order parts, or get help

We're Here For You

Get Help

Choose the option that works best for you.

Call for Sales or Service

1-800-346-2001

Order Parts Online

Browse our complete parts catalog

Documentation

Manuals

Find operator manuals, parts catalogs, and repair guides for your equipment.

Peace of Mind

Warranties & Guarantees

We stand behind every machine we build.

60-Day Buy-Back Guarantee

Not satisfied? We'll buy it back. That's our pledge to you.

Zero risk.

12-Month Standard Warranty

Coverage on all manufacturing defects in materials and workmanship from date of delivery.

30-Day Parts Warranty

All replacement parts carry a 30-day warranty from date of purchase.

From Factory to Your Door

Shipping & Delivery

We deliver direct — no dealer markup, no middleman.

1

Order Confirmation

Once your order is placed, you'll receive a confirmation email with your order details and estimated delivery timeline.

2

Production & Assembly

Your Triumph is built to order at our facility. We'll notify you when production begins and when it's complete.

3

Shipping & Tracking

Your machine ships via dedicated freight carrier. You'll receive tracking information and delivery updates.

4

Delivery & Setup

Your Triumph arrives ready to operate. Installation and training services are available as specified in your quote.

No Hassle

Returns & Buy-Back

We make it simple if things don't work out.

60-Day Buy-Back Guarantee

We're so confident in the Triumph's performance that we'll buy it back if you're not satisfied. Here's how it works:

1

Contact Us

Reach out within 60 days of delivery to initiate the buy-back process.

2

Arrange Return

We'll coordinate pickup of your machine at no additional cost.

3

Get Refunded

Receive your refund once the machine is received and inspected.

Standard Equipment Returns

Standard equipment may be returned within 30 days of delivery in original condition, subject to a restocking fee.

Cancellations

Orders may be cancelled prior to production with a full refund. Once production begins, cancellation fees may apply.