Warranty / Guarantee Information

  • 100% Buy-back Guarantee
  • General Warranty Terms
  • Protection Plan
  • Purchaser Responsibilities
  • Exclusions
  • Limitations of Remedies
  • Questions

  • PermaGreen 100% Money-back Guarantee

    PermaGreen Supreme, Inc. will buy back your first Ride-On or Synergy for 100% of your purchase price, for any reason (excluding accident, abuse, or neglect) during the first 30 days from date of purchase.

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    Warranty Terms

    PermaGreen Supreme, Inc. hereby warrants to the original purchaser that the Magnum A1A/B1B and Synergy Sprayer manufactured by PermaGreen Supreme, Inc. will be free from defects in material and workmanship for a period of one year from the date of delivery or the first 500 operating hours, whichever comes first, except as noted below.

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    Protection Plan

    The Company will provide replacement parts for parts found defective. Such replacement parts will be free of charge to the purchaser for one year from the date of delivery or the first 500 operating hours, whichever comes first.

    This Warranty is subject to the following exceptions and limitations:


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    Purchaser Responsibilities
    Timely maintenance, adjustments, and record keeping per the Warranty Maintenance Log and Engine Manual.

    Prior notification of PermaGreen Supreme, Inc. of the need for Warranty Service.

    Transportation to and from the place of warranty repair.

    Return of a Warranty Claim Form, the parts in question, and copies of Warranty Maintenance Logs, within 30 days of warranty repair, to PermaGreen Supreme, Inc. for examination and warranty approval as described in Warranty Instructions/Policy.


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    Exclusions
    No warranty is extended to any equipment or parts that have been altered, misused, improperly adjusted, neglected, or damaged by accident, disasters, or normal wear and tear.

    No warranty is extended on any parts that are not manufactured by PermaGreen Supreme, Inc., such as the engine, which is covered by the manufacturer’s warranty.

    This Warranty does not cover replacement of expendable maintenance items made in connection with the required maintenance services after the item’s first scheduled check and replacement as listed in the maintenance manual, such as: spark plugs, belts and filters.

    PermaGreen Supreme, Inc. reserves the right to incorporate any changes in design into its products without obligation to make such changes on products previously manufactured.


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    Limitation of Remedies
    UNDER NO CIRCUMSTANCES, EXCEPT TO THE EXTENT PRESCRIBED BY APPLICABLE LAW, SHALL PermaGreen SUPREME, INC. BE LIABLE FOR ANY LOSS OR DAMAGE, DIRECT OR INDIRECT, SPECIAL OR CONSEQUENTIAL ARRISING OUT OF THE USE OF OR INABILITY TO USE THIS EQUIPMENT, INCLUDING BUT NOT LIMITED TO ANY CLAIM FOR LOSS OF PROFITS, LOSS OF SAVINGS OR REVENUE, LOSS OF USE OF EQUIPMENT OR ANY ASSOCIATED EQUIPMENT, FACILITIES OR SERVICE, DOWNTIME, THE CLAIMS OR COSTS OF THIRD PARTIES INCLUDING CUSTOMERS, AND INJURY TO PROPERTY. Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages, so the limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have rights that vary from state to state.

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    Questions?
    Call us direct at 800.346.2001 or email using the   PGS E-Mail Center

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    Guarantee terms effective for all all machines sold after 9/1/2004

     
    © 2010. U.S. Patent 6,336,600 and patents pending. PermaGreen™ is a registered trademark of PermaGreen Supreme, Inc. All rights reserved. Terms of Use